| Term | Definition |
|---|---|
| Cardholder Dispute |
A cardholder dispute is the process by which a cardholder claims a charge on their account is illegitimate and requests a chargeback, which may be granted by their issuing bank. Cardholder disputes should only be filed in cases of true fraud or when a merchant has failed to uphold their end of the sales agreement and refuses to provide a refund. Unfortunately, many cardholder disputes are filed based on false claims. Read more >>> |
