| Term | Definition |
|---|---|
| Chargeback Fraud |
Chargeback fraud occurs when a customer disputes a charge on their account under false pretenses. These illegitimate chargebacks may result from confusion, ignorance, or a deliberate attempt at deception. Merchants can fight chargeback fraud through the representment process by providing evidence proving the charge was legitimate. Chargeback fraud may also be referred to as friendly fraud. Read more >>> |
