| Term | Definition |
|---|---|
| Chargeback Ratio |
A chargeback ratio is the number of chargebacks a merchant received divided by the number of total transactions. A merchant's chargeback ratio is usually calculated on a monthly basis. Card networks and acquirers impose penalties for merchants who have high chargeback ratios, so merchants are generally advised to keep their chargeback ratios below 0.9%. Read more >>> |
