Every eCommerce and Card Not Present merchant has been impacted by the new Visa Claims Resolution process, or 'VCR,' though they might be hard-pressed to explain how or why.

Complete with results from an exclusive Chargeback Gurus Merchant Survey,  "Visa Claims Resolution: The Impact of VCR on eCommerce and Card Not Present Merchants," arms merchants with a working knowledge of the new process, while providing insights on how merchants can mitigate chargeback losses under the new system. 

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Learn about:

  • Key changes to the dispute process under VCR
  • New dispute acknowledgement requirements
  • Opportunities and challenges posed to CNP merchants
  • Positive and negative effects of reason code changes
  • Tips for succeeding in 2019 and beyond

Download the free guide now!