• WORK WITH THE GURUS ONLY IF WE INCREASE YOUR ROI

    STRIKE AT THE HEART OF
    CHARGEBACK FRAUD

    • WIN up to 83% of Chargebacks
    • PREVENT Chargebacks & Fraud
    • BUILD a 360º, Bulletproof Chargeback Solution
    PUT THE GURUS TO WORK
  • 360

    360º BULLETPROOF SOLUTIONS
    TO PROTECT YOUR BUSINESS

    • Fight chargebacks – and win up to 83%
    • Receive real-time chargeback analysis reports
    • Prevent online fraud
    • Reduce merchant account risk
    • Set up Chargeback Prevention Alerts
    • Streamline and secure your back office operations
    GET STARTED TO PROTECT YOUR BUSINESS
  • WORK WITH THE GURUS ONLY IF WE INCREASE YOUR ROI

    WORK WITH THE GURUS
    ONLY IF
    WE INCREASE YOUR ROI

    PUT THE GURUS TO WORK

Our Partners in Protection

Chargeback Gurus® works closely with some of the best in the business to help you and your business thrive.

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  • authorize net
  • cake
  • Chase Paymentech
  • Ethoca
  • first data
  • groupisohlogo.png
  • konnektive
  • Lime Light CRM
  • nmi
  • OrangeCRM Help Desk
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  • stripe
  • Total-Apps_Logo.jpg
  • verifi standard

360º Bulletproof Solutions To Prevent & Win Your Chargebacks

We do not just fight chargebacks for you. We create bulletproof processes to identify and fix the root causes of your chargebacks. We work hard to protect your business so you don’t have to!

Shield
Risk

Risk & Vulnerability
Assessment

Process

Process
Flow Report

Paperless

Paperless
Environment

Integration

Seamless Integration

Experienced

Experienced
Chargeback Analysts

Chargeback

Chargeback
Tracker Portal

  • 1

    A comprehensive Risk & Vulnerability Assessment to reduce chargebacks, prevent fraud & improve customer retention.

  • 2

    A detailed Process Flow Report to help fix the root causes of chargebacks & fraud.

  • 3

    A complete Paperless Environment by digitizing and integrating all chargeback notices and dispute documentation.

  • 4

    Seamless Integration with your CRM, chargeback portals and gateways to manage chargebacks real-time.

  • 5

    A dedicated team of Experienced Chargeback Analysts to monitor your business on a daily basis, helping you win up to 83% of your chargeback cases.

  • 6

    Real-Time Access to our Chargeback Tracker Portal for in-depth reports to help you manage all your merchant accounts, chargebacks and fraud.

“We have been working with Chargeback Gurus® for over 2 years. We are extremely satisfied with their professionalism and the level of competency they have demonstrated. They are able to recover our chargebacks and help us with customer service support as well. We are glad that we decided to switch to Chargeback Gurus®.”

Samir P (OJS LLC)

Samir P

Services to Make Your Business Bulletproof & Profitable

A winning strategy to prevent online fraud, reduce chargebacks, improve process efficiency, and increase customer retention and profitability

Let the Gurus assess every aspect of your business and identify the risks and vulnerabilities causing chargebacks and online fraud. Our bullet-proof solutions streamline your processes and fix your vulnerabilities to improve your business efficiency and profitability.
Chargebacks can affect your merchant accounts and cash flow - the lifeline of e-commerce businesses. Our 10+ years of business experience and industry reputation have helped us partner with major banks and seamlessly integrate with their technology to help you prevent chargebacks before they happen.
Our chargeback experts use their deep understanding of merchant bank rules and chargeback procedures to prepare solid evidence and custom documentation to win up to 83% chargebacks for your business. Our real-time Chargeback Tracker Portal keeps you up-to-date on everything you need to know about your disputed chargebacks.
Facing challenges managing different internal departments and vendors? Need an undercover team to ensure all your vendors and departments are performing at their optimum levels and meeting your SLAs? Our Merchant Cops Program will test, evaluate and report inefficiencies and ensure your operations are bulletproof.
E-commerce merchants have lost more than $100 billion in consumer fraud (a.k.a. Friendly Fraud) on card-not-present transactions. Can your business afford not to operate without Consumer Fraud Prevention measures? Our proprietary Consumer Fraud Watch technology will help you identify friendly fraud transactions on the fly and take proactive measures to prevent revenue loss.
Affiliate marketing is a great strategy to increase your customer base but also comes with its own drawbacks that need to be monitored. Our Affiliate Fraud Prevention technology analyzes over 30 different elements for every sale and helps prevent stolen credit cards & unauthorized transactions. Our technology has saved millions of dollars for our clients.
If you are lacking resources to manage your back office, including call center, fulfillment, refunds, etc., our dedicated account managers can help you optimize your back-office practices and minimize your chargeback and fraud vulnerabilities. They will monitor your end-to-end back-office operations every day and report back to you on a daily basis.
Our expert team and results-driven call center work with you to craft strategies to help you offer a higher level of customer service, customer retention, and sales support that can prevent chargebacks in the long run.
Are you offering trial-based subscription programs? If you are left with declined rebill transactions, our Customer Loyalty Enrichment Team will call your customers and recover the money for you. Every dollar collected through this service is 100% profit for you.
We can help you maximize your online sales by following up with customers who abandoned their shopping carts during an online transaction. Let our sales experts remind your prospects about their intentions to buy your product and convert them into active customers.
Are you expanding your business and are looking for more processing volume or are you not sure who to approach to get merchant accounts? Our merchant processing team can recommend the right processors for your business based on your risk level and get you the best rates.
We make managing multiple merchant accounts easy by reconciling your daily merchant account settlements and bank deposits. Our account experts watch for discrepancies and reach out to your payment processors on your behalf.

Our Accomplishments

  • 12+ YEARS

    MASTERY IN CHARGEBACKS

  • UP TO 65%

    CHARGEBACK REDUCTION

  • UP TO 83%

    CHARGEBACK WIN RATE

  • 100+

    GLOBAL EMPLOYEES

I am so glad we partnered with Chargeback Gurus®. Your team’s professionalism, thought process and strategies blew my mind. Within 45 days, your team recovered almost $350,000 in reserve funds, fixed my back office issues and most important got me new merchant accounts which was brilliant. My partner and I are able to relax now without having to worry about our ROI. Thank you!

Rio L (SPN LLC)

Rio L

Why work with the Gurus?

ServicesThe GurusOthers
12+ Years of industry experience    
Business vulnerability assessment    
Chargeback prevention alerts    
Chargeback winning & representment    
Merchant Cops Program    
Consumer fraud protection    
Affiliate fraud monitoring    
Back office process management    
Customer retention & sales assistance    
Reduced rebill recapture    
Abandoned cart follow-up    
Merchant account setup assistance    
Merchant account settlement management    
Fair business guarantee    

Thank you guys for the awesome support you have been providing so far. I love your chargeback tracker system. I am now able to manage all my merchant accounts and chargeback risk level in one interface. I am glad to see your chargeback win percentage which I was not able to get from other service providers I used in the past. Your team has been nothing but incredible. Keep up the good work guys.

Mike S (FTN LLC)

Mike S