Srii Srinivasan
Founder & CEO
About Srii
Srii Srinivasan is the Chief Executive Officer and co-founder of Chargeback Gurus. She is an industry veteran at minimizing chargebacks and fraud for card-not-present transactions, and is an active member of Electronic Transaction Association (ETA).
Prior to co-founding Chargeback Gurus, Srii owned two e-commerce ventures, and has first hand experience in dealing with chargebacks. She holds a degree in Computer Science Engineering. She enjoys spending her free time with her loved ones, doing charity work, and assisting others to become a better version of themselves, as she continually strives for self-improvement.
Suresh Dakshina
Founder & President
About Suresh
Suresh Dakshina is the President of Chargeback Gurus. A pioneer in data analytics and industry-specific risk management, he is a certified e-commerce fraud prevention specialist and Certified Payments Professional. He understands first hand the challenges that business owners face, especially when it comes to chargebacks and fraud.
Suresh holds a Master's degree from the University of Southern California, and has consulted Fortune 5000 companies for over a decade on chargeback and fraud minimization. He is a veteran speaker, and works closely with Card Networks like Visa and American Express on chargeback process optimization and compelling evidence policies. He loves spending time with his family and his Labradoodle, Joy, when he is not working.