Total Retail Holiday Fraud Prevention

Chargeback Gurus Chief Product Officer Damo Sampathkumar discussed holiday fraud prevention in an article for Total Retail.

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SME Leaders Speak | Watch Damo Sampathkumar, CPO & GM-India, as he dives into how Chargeback Gurus introduces a transformative solution.

SME Leaders Speak | Watch Damo Sampathkumar, CPO & GM-India, as he dives into how Chargeback Gurus introduces a transformative solution which seamlessly blends expertise with cutting-edge AI technologies to redefine the payment landscape.

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Card skimming is still a thing, but it doesn’t have to be.

Card skimming is still a thing, but it doesn’t have to be. Chargeback Gurus COO Rodrigo Figueroa believes the best solution is...

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Global Payments Innovation Leaders' Symposium 2023: Chargeback Gurus (Melissa Hendrick)

The Digital Banker Interview with Chargeback Gurus CMO, Melissa Hendrick for Global Payments Innovation Leaders' Symposium 2023

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Chargeback Gurus Nabs Industry Accolade by The Digital Banker

Chargeback Gurus announced it has been named the Best Payments Solution by a Vendor for the Global Payments Innovation Awards 2023 by The Digital Banker.

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Chargeback Gurus Collaborates with Microsoft to Complement Microsoft Dynamics 365 Fraud Protection

Chargeback Gurus (CBG), an industry leader in chargeback prevention and revenue recovery solutions, today announced it is partnering with Microsoft Dynamics 365 Fraud Protection to power an end-to-end managed solution and service to reduce payment transaction risk.

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Chargeback Gurus Named Top 10 Fraud Management Solution Provider 2023

After making the shortlist for the awards in February, Chargeback Gurus made the final Top 10, after beating out hundreds of other industry competitors…

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Executive Interview Series: Tim Tynan, CEO of Chargeback Gurus

TSG interviews Tim Tynan, CEO of Chargeback Gurus (CBG), to discuss the increase in chargebacks, their impact on profitability, and how his company helps merchants reduce friendly fraud.

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Solving the Digital Identity Crisis Pt1

The Green Sheet quoted Chargeback Gurus Co-founder Suresh Dakshina in this two-part series exploring the high-stakes digital identity fraud battlefield.

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RTP Fraud Rodrigo quote

Digital Transactions quoted Chargeback Gurus COO Rodrigo Figueroa in an article on fraud in real-time payments.

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Suresh Retail TouchPoints Contactless

Retail TouchPoints featured an article by Chargeback Gurus Co-founder Suresh Dakshina in which he discusses the advantages of contactless payments in retail.

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Steve/Oscar PR

Chargeback Gurus announces the appointment of new Chief Sales Officer, Oscar Bello & Senior Advisor, Steve Herrmann.

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Suresh PJ Podcast

Chargeback Gurus Co-founder Suresh Dakshina appeared on The PaymentsJournal Podcast to discuss enabling and simplifying contactless payments.

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Rodrigo BizTech

BizTechReports featured an article by Chargeback Gurus COO Rodrigo Figueroa on the subject of real-time payments in B2B transactions.

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Suresh Total Retail

Total Retail featured an article by Chargeback Gurus Co-founder Suresh Dakshina on the pros and cons of P2P payments in retail.

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GS ETA

The Green Sheet quoted Chargeback Gurus CEO Tim Tynan in their article on ETA Transact

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PJ Navin Podcast

The PaymentsJournal Podcast interviewed Chargeback Gurus VP Navin Sequeira on the topic of Visa Compelling Evidence 3.0 and how it will affect merchants.

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RetailWire QR

An article in RetailWire cited Chargeback Gurus in a discussion about QR code fraud

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Rodrigo Telemundo

Chargeback Gurus COO Rodrigo Figueroa was interviewed by NBC Telemundo Houston on the subject of credit card machine theft and its consequences for merchants.

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Crypto Payments

Chargeback Gurus Co-founder and Strategist Suresh Dakshina was featured in Multichannel Merchant, where he discussed the current state of Cryptocurrency Payments

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CEO & CMO

Chargeback Gurus announced that Tim Tynan will serve as its new Chief Executive Officer and Melissa Hendrick will join as Chief Marketing Officer.

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Fast Mode Recession-Driven Fraud

The Fast Mode featured Chargeback Gurus COO Rodrigo Figueroa in an article on how to handle the increase in fraud and chargebacks during a recession.

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New chargeback strategies require right data, methods

Chargeback Gurus COO Rodrigo Figueroa discusses how to leverage data to develop a recession-proof payments strategy in this article from Fintech Nexus.

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VEDA is an advanced dispute intelligence platform that provides one-of-a-kind industry analytics

Chargeback Gurus Chief Product Officer Damodharan Sampathkumar was interviewed by the India Fintech Forum as part of their Fintech Leadership Series.

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Designing Compensation that Drives Performance

Michele Sereno, Chargeback Gurus' HR Director — India, was featured in SightsIn Plus Magazine, where she discussed how businesses can design compensation packages that attract and retain top-performing employees.

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Dallas Innovates

Chargeback Gurus Co-founder Srii Srinivasan was featured by Dallas Innovates as part of the Future 50, which highlights innovators in technology and business in North Texas.

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Inc 5000 Press Release

Chargeback Gurus ranked No. 961 on the Inc. 5000 list of the fastest-growing companies in America.

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Stop friendly fraud chargebacks fast with predictive analytics

In this article from The Greensheet, Chargeback Gurus Co-Founder Suresh Dakshina talks about stopping friendly fraud chargebacks before they start with predictive analytics.

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AI-Compatible Dispute Packages

Chargeback Gurus is streamlining chargeback representment by ensuring compatibility with artificial intelligence and machine learning systems.

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Ecommerce is Booming, but Chargebacks Are Boomeranging

Digital Transactions quoted Suresh Dakshina, President and Co-Founder of Chargeback Gurus, in an article on the impact of the COVID-19 pandemic on chargebacks.

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Meet Suresh Dakshina: Chargeback Gurus President

Shoutout DFW highlights Chargeback Gurus President and Co-Founder Suresh Dakshina as he talks about the impact of his business on chargebacks and fraud.

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COO Press Release

Chargeback Gurus announced that Fraud and risk management expert Rodrigo Figueroa will serve as the organization’s new Chief Operating Officer.

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Friendly Chargebacks Rising Amid COVID

Chargeback Gurus CEO Srii Srinivasan talks about the rise of friendly fraud chargebacks and how businesses can prevent them in this Greensheet article.

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When Your Last $166 Vanishes: ‘Fast Fraud’ Surges on Payment Apps

The New York Times recently reported on data collected by Chargeback Gurus about how mobile payment apps are more susceptible to fraudulent transactions.

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The Dangers of the Digital Market & How to Guard Against Online Fraud

Chargeback Gurus CEO Suresh Dakshina underscores the significance EMV chips in terms of fraud reduction.

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Visa To Lower Its Chargeback and Fraud Ratios for Merchants in October

Chargeback Gurus CEO Suresh Dakshina weighs-in on Visa's plans to lower Its Chargeback and Fraud Ratios for Merchants in October.

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Major changes underway in chargeback land

Chargeback Gurus President Suresh Dakshina is quoted in this Greensheet article about recent and upcoming changes to Mastercard and Visa ...

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Blockchain Might not Solve Chargeback & eCommerce Fraud

Chargeback Gurus President Suresh Dakshina penned this article on the role of blockchain in fighting chargeback for The Greensheet.

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Top 3 tips to cut back on

Chargeback Gurus CEO Srii Srinavasan offers three tips for fighting friendly fraud in this BizReport article.

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34% Of Retailers Suffer From ‘Friendly Fraud,’ But Good Communication Fights Back

Chargeback Gurus CEO Srii Srinivasan weighs in on the role of communication in fighting chargebacks without alienating customers.

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Mastercard to Scrutinize Health and Beauty Merchants

Chargeback Gurus president Suresh Dakshina's article on Mastercard's increased scrutiny of health and beauty merchants appeared in ...

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Expert: Why friendly fraud is costing retailers

Chargeback Gurus CEO Srii Srinavasan offers insight into how Friendly Fraud is impacting online retailers in this BizReport.com interview.

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How to protect your family from Fortnite fraud

Chargeback Gurus president Suresh Dakshina offers advice to protect your family from fraud in the wildly-popular Fortnight video game.

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Limitations of blockchain in fighting chargeback fraud.

Chargeback Gurus, a leader in e-commerce chargeback and fraud prevention solutions, shares its views on the limitations of blockchain in ...

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Chargeback Gurus eGuide on Mastercard Mandates Featured in The Green Sheet

As a must have research document for all e-commerce professionals, The Green Sheet highlighted the Chargeback Gurus new ebook "Mastercard ...

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The Green Sheet magazine features Chargeback Gurus expert advice

The Green Sheet recently featured advice from Guru President Suresh Dakshina about the perils of a knowledge gap when it comes to changes ...

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Visa Claims Resolution: 78 Percent of Merchants See Fewer Chargebacks Under the New Regulations - Survey

Chargeback Gurus, a global leader in e-commerce chargeback and fraud prevention solutions, has found that the newly implemented Visa Claims ...

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Survey shows VCR reduces chargebacks with 78% - The Paypers

Chargeback Gurus has found that the Visa Claims Resolution (VCR) process is reducing chargeback claims, according to a survey of hundreds ...

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Visa Claims Resolution: 78 Percent of Merchants See Fewer Chargebacks Under the New Regulations

Chargeback Gurus, a global leader in e-commerce chargeback and fraud prevention solutions, has found that the newly implemented Visa ...

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7 Tips for e-commerce Merchants to Detect Online Fraud

Srii Srinivasan, CEO of Chargeback Gurus, shares seven tips for online merchants to help you detect fraud in the latest blog post on Small ...

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Online games – easy targets for fraud, chargebacks

Recently, online games have experienced a rash of fraud-related incidents. Our President Suresh Dakshina shared his warnings and advice in ...

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Online Gaming Fraud

President Suresh Dakshina explains the best ways for online game publishers to take on chargebacks and fraudsters while preserving their ...

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CNP Fraud a Clear and Present Danger

CNP Fraud is on the rise, but you can protect your business with suggestions from Chargeback Gurus.

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Online Games: Easy Targets for Fraud and Chargebacks

To help online game publishers fight chargebacks, Chargeback Gurus has released a guide, Why Chargebacks are No Longer a Cost of Doing ...

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What Is Card-Not-Present Fraud?

"The merchant needs to provide all the right evidence to prove it was the actual customer who placed the order," says Suresh Dakshina, ...

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Holiday Sales Returns and Chargebacks

How do businesses deal with the rush of holiday season chargebacks? Chargeback Gurus President, Suresh Dakshina, gives Business Connect ...

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Online Fraud Tips

Chargeback Guru’s CEO delivers expert tips for e-commerce merchants looking for ways to fight online fraud.

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Digital Transactions Fewer Chargebacks

Digital Transactions covers Chargeback Gurus’ insights about the new Visa Claims Resolution program…insights that can only be found by the ...

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‘Quick Takes’ for Entrepreneurs: Chargeback Ebook

Entrepreneurs starting e-commerce businesses can find the best tips here, including a Chargeback Gurus e-book to help understand and ...

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‘NEAA All Grown Up’

GreenSheet features a presentation by Chargeback Gurus’ President, Suresh Dakshina, as a highlight of January’s NEAA event.

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Analysts Predict Record Post-Holiday Fraud, Chargebacks

Suresh Dakshina, president at Chargeback Gurus Inc., pointed out that chargebacks have numerous hidden costs. "When it comes to online ...

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Marriott Tells Feds Data Breach Does Not Threaten the Company's Long-term Health

According to Srii Srinivasan, CEO of Chargeback Gurus, the financial impact of the Marriott International data breach could go beyond the ...

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Marriott Called to Pay for Guest Passports Amid Data Breach

According to Chargeback Gurus CEO Srii Srinivasan, the cost of a data breach can continue on for months as fraudsters and unscrupulous ...

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5 Tips for Retailers to Protect Businesses Against Fraud

Suresh Dakshina, president of McKinney-based Chargeback Gurus, said gift cards are one of the easiest ways for thieves to steal from a ...

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MAG Sponsor Spotlight: A Guide to Visa and MasterCard's New Mandate for Stored Payment Credentials

Suresh Dakshina, President of Chargeback Gurus, discusses how Visa and MasterCard's new mandates for stored credential transactions effect ...

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6 Ways to Combat Gift-Card Fraud at Your Small Business

Gift cards are a great way to boost business, but can be easy targets for scammers. Suresh Dakshina, President of Chargeback Gurus, ...

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Collaborations Reduce Chargebacks, Study Finds

Srii Srinivasan, CEO at Dallas-based Chargeback Gurus Inc., said CNP merchants that offer stellar customer service and lenient refund ...

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The QR-Code Comeback

“When it comes to the two-dimensional [QR] code, you can actually transmit 300 times more data than the barcode", says Suresh Dakshina, ...

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Avoiding eCommerce Fraud & Providing Value with Suresh Dakshina, Co-Founder of Chargeback Gurus

On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Suresh Dakshina. In his conversation with Jeremy, Suresh ...

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Chargeback Gurus Spearheads Transparency in B2B Financial Services

MCKINNEY, Texas - May 23, 2018 - (Newswire.com) Chargeback Gurus, a company that assists merchants in preventing and fighting chargeback ...

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Chargeback Gurus and JetPay Announce Partnership

Allentown, PA (April 16, 2018) – JetPay Corporation (NASDAQ: JTPY) a payment processor and human capital management services provider, and ...

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These first time Inc. 5000 founders have turned tiny-seeming market niches into thriving businesses.

When Srii Srinivasan's call center company received a chargeback--the reversal by a bank or credit card company of a payment, due to a ...

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Your morning briefing

Security risk management works best when artificial intelligence and humans work together, writes Suresh Dakshina, a president at ...

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Women in IT Awards USA: finalists revealed

The world’s largest tech diversity awards event today reveals the finalists for its inaugural USA program, which will gather top leaders ...

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How To Manage Chargebacks in the Ticketing Business

Retailers of all stripes can benefit from the ticketing business. For some, ticket sales are the main source of revenue, but for many more ...

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Chargeback Gurus creates 'web lounge' for high-risk ecommerce merchants

Chargeback Gurus, an ecommerce chargeback and fraud prevention solutions provider, has announced the launch of Payments Lounge, a website ...

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Chargeback Gurus portal connects high-risk merchants to payment processors

Chargeback Gurus, a global leader in ecommerce chargeback and fraud prevention solutions, today announced the launch of Payments Lounge, a ...

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Are We There Yet?

What’s happened to the e-commerce checkout and why it isn’t easier to make a payment.

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Chargeback Gurus - Most Innovative Company

Chargeback Gurus wins Most Innovative Company in the 2017 Stevie® Awards for Women in Business. The Stevie® Awards for Women in Business ...

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The Next Level Show Interview

Srii Srinivasan and Suresh Dakshina were interviewed on The Next Level Show with Bob Gibbons and Steven Neuner.

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Don't get scrooged by gift cards

Gift cards are great. This holiday season, millions of people who want to buy someone a gift suited to their interests but don't want to ...

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Should You Use Your Debit or Credit Card for Your Holiday Shopping?

It’s been a year of data theft. In the wake of Equifax, Deloitte, SEC and other major security breaches, the personally identifiable ...

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Equifax: The fallout continues

There is no way to overstate how bad the Equifax breach was. Even though it was announced during the same month as mega-breaches from SEC ...

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Global Challenges and Opportunities of Bitcoin and Cryptocurrency

In 2013, a cryptocurrency enthusiast drove off the lot of a luxury car dealership in Costa Mesa, CA in a Tesla Model S paid for in ...

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Consumers face biometric technology, and don't like what they see

Companies like Apple and Facebook are pushing facial recognition. But biometrics lack an important attribute of more traditional ...

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Best Chargeback Protection Service 2017: Signifyd vs. Square vs. Chargeback Gurus

Chargeback protection services help companies of all sizes spot potential credit card fraud and prevent chargeback losses. We looked at the ...

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The eRetail Story: Problems solved, in progress and yet to come

Retail is a unique industry in many ways, inasmuch as it will always exist; having been completely reshaped by technology and the internet, ...

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16 Things Entrepreneurs Should Know

Are You a “Zombie” by the End of the Day? Are You On Track to Meet Your 2017 Goals?, Are You Putting Your Small Business at Risk? And Other ...

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Fighting Back: How E-Retailers Can Take Chargeback Prevention Into Their Own Hands

Credit card chargebacks -- when customers contact their credit card issuers to dispute charges and have their money returned -- have risen ...

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Q&A: Defending your trucking firm’s finances

“Chargebacks” and other payment hiccups can wreak havoc on a motor carrier’s bottom line. Here’s how one company is helping truckers fight ...

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How to Reduce the Risk of Auto Rental Chargebacks

Five years ago, only about 20% to 30% of credit card fraud claims were "friendly fraud," where the cardholder made the transaction but ...

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