Features Overview
Key Features of Enhanced Analytics
- Intuitive User Interface: A streamlined design offering an enhanced user experience and ease of navigation.
- Dynamic Filtering & Customizable Reporting: Apply dynamic filters and tailor your reports to meet specific needs, with options to save settings for quick access.
- Comprehensive Metrics: Toggle between value and volume metrics for a detailed view of your chargeback performance.
Root Cause Analyzer
Real-time chargeback source identification tells you more about your buyer's journey than any other dispute tool or service. The Root Cause Analyzer allows you to assess 40+ data points to identify the true causes of your chargebacks, empowering you to increase retention and boost customer satisfaction.
Advanced Dispute IntelligenceTM
Our industry-first advanced dispute intelligence tool gives you unparalleled insights, allowing you to analyze your chargeback management strategy, compare with industry benchmarks, and forecast future chargebacks and revenue recovery.
Break down your chargeback data by issuer, card network, location, and more to uncover hidden trends and identify opportunities to reduce chargebacks.
Break down your chargeback data by issuer, card network, location, and more to uncover hidden trends and identify opportunities to reduce chargebacks.
MID Health Report
Our Merchant ID (MID) Health Report provides essential insights into the health and performance of your MIDs, helping you stay ahead of risks. It offers a clear view of chargeback and fraud ratios, highlights low-activity MIDs, and identifies those at risk of entering the monitoring programs.
You’ll also receive an executive summary for MIDs in monitoring programs and a focused look at your top 10 highest-risk MIDs by chargeback ratio. Stay informed and take proactive steps to protect your business.
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