chargeback fraud solutions
Features Trusted Advisors–Card Networks, Fortune 500 & Financial Institutions Smart Chargeback Representment™ 3x Industry Win rate Root Cause Analyzer™ Understand Your Customer Manage Multiple Merchant Accounts
See more Reclaim your bottom line and your customer relationships. RECOVER See more Thwart ~50% of your friendly fraud chargebacks. PREVENT See more Win ~70% of your chargebacks & disputes. FIGHT

FIGHT

Win ~70% of your chargebacks & disputes.

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PREVENT

Thwart ~50% of your friendly fraud chargebacks.

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RECOVER

Reclaim your bottom line and your customer relationships.

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root causes

ROOT-CAUSE ANALYZER™

Our real time chargeback source identification tells you more about your buyer's journey than any existing dispute tool or service.  Root-Cause Analyzer allows you to assess 40+ data points, identify vulnerabilities, increase retention and boost customer satisfaction.

WIN RATE & ROI AT YOUR FINGERTIPS

Our ROI Analyzer™ shows you, in real-time, your recovered revenue, chargeback win rate and true ROI.

STOP CHARGEBACKS BEFORE THEY HAPPEN

We use the largest alert networks (Verifi & Ethoca), combined with our Root-Cause Analyzer™ & 3D Secure technologies to stop up to 50% before they happen.

KNOW YOUR RISK THRESHOLDS

Our Merchant Account Risk Analyzer™ protects your merchant accounts by tracking chargeback thresholds and alerting you in real-time when you are at risk.

Transparent Pricing

Guru Gaurantee

Over 2,200 Satisfied Merchants across Many Industries

Gurus helped us recover 70% of our chargebacks and control them as well.

Auto Transport LLC, Keith H


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There were so many ways we could look at the data and what they were doing for us.

Smart Agents, Emily R


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Gurus helped us recover over $200,000!

Magnum Inc., Magdalena K


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Ready to recover your revenue lost to chargebacks and disputes?

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What is a chargeback?

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