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The Leading AI Automated
 Chargeback Management Platform

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Featured in 2026 Paladin Report

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Recently Recognized by Pan Finance

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Revenue Recovery Platform of the Year &
 Excellence in Chargeback Management

The Leading AI Automated Chargeback Management Platform

At CBG Your Security is Our Priority

Security and Compliance Link

ISO 27001 Certification and Security Blog

2-Dec-22-2025-01-18-56-1401-PMRecently Awarded:

"Revenue Recovery Platform of the Year" &  "Excellence in Chargeback Management"

 

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Over a Decade of Chargeback Experience Across All Industries
Trusted by Fortune 500 Companies

AI is more than a buzzword at Chargeback Gurus

We've combined future-defining technologies, a decade of experience and deep industry expertise to create the ultimate recipe  for successful revenue protection.

 

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Flexible Delivery Models to Accomplish Your Unique Goals

Learn more on our Platform Overview Page

Prevention

Prevent chargebacks more  efficiently with Smart Prevention AlertsTM & Order Intelligence.
Learn About Prevention

Representment

Maximize your company's revenue with custom dispute strategies & industry leading recovery rates.
Learn About Representment

Analytics

Advanced analytics & data-driven insights help you make changes that reduce chargebacks.
Learn About Analytics

Prevention

Prevent chargebacks more  efficiently with Smart Prevention AlertsTM & Order Intelligence.
Learn About Prevention

Representment

Maximize your company's revenue with custom dispute strategies & industry leading recovery rates.
Learn About Representment

Analytics

Advanced analytics & data-driven insights help you make changes that reduce chargebacks.
Learn About Analytics

AI is more than a buzzword at Chargeback Gurus

Our innovative platform combined with real experts, industry proven experience and enhanced with AI, intelligent decision making, means you get the ultimate recipe for successful revenue recovery.

Get Started

The CBG team provides excellent feedback on questions and concerns that pop up. CBG team does a great job on the work being completed and provides excellent reporting on those pieces that are worked. The team does a great job in following up and staying connected on the various cases and inquiries that are ongoing.

International Car Rental Company
I highly recommend Chargeback Gurus to any business looking to take control of their chargebacks. Their team, technology, and results are unparalleled, and I am grateful for their partnership. 5 stars, hands down!
Web Development Company
The service Chargeback Gurus provides along with the performance received has been very good thus far even considering the challenges our business brings. Chargeback Gurus communicates the results frequently and areas of opportunity, and treats us as a partner in support of our business.
Leading Car Rental Company
CBG has helped us mitigate our chargeback issues with our processors and continue to do excellent work in managing our chargebacks. Ratios have improved significantly and we have them to thank!
Online Learning Company
The communication from CBG is top notch! The ability to understand our business model, with all its "ifs, ands, or buts" was not an easy task, which they undertook head on with great results. Our loss ratio is at its lowest, and I have not seen a same issue discussed twice in the 3+ years of doing business with them. I highly recommend and commend the CBG team with all their efforts.
Major Car Rental Company
Very fast response rate. I feel like I know what is going on and they are always very willing to hop on a call and explain something or correct anything we do not like! Thank you!
Financial Services Company
The team is incredible! Has helped save our business a boat load of money!
Retail Merchant

What Truly Sets Us Apart

Beyond the tech and unprecedented security, CBG works with you to create industry-specific strategies that align with your goals and provides data‑driven insights to reduce disputes.​

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Intelligent Automation

Automation handles volume efficiently, so your team stays focused on growth.

 

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Robust Analytics

A unified analytics dashboard provides clear visibility into performance, trends, and root causes behind disputes

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AI Orchestration

Dispute handling is guided by AI to maximize recovery and minimize wasted effort.

 

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Deep Industry Expertise

Industry-specific strategies developed by experts to drive superior results.

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Honesty Matters

We operate with integrity, honesty, and transparency. Those values guide our company, employees, and the clients we work with to protect our clients, merchants, and consumers.

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  • 5601 Democracy Drive
    Suite 195 Plano, TX 75024
  • 866-999-3758

GDPR CertifiedPCI-Level I CertifiedSOC2 Certified

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