We win up to 70% of chargebacks with our expert understanding of the card network rules and your business.



We prevent up to 50% of chargebacks with our largest prevention alert network, root-cause analyzer & 3D Secure 2.0 technology.



We monitor merchant account risk real-time, track deposits & reserve balances, fix order issues and acquire new merchant accounts.

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Take control of Chargebacks and Fraud

with our proprietary technology and experienced analysts.

  • $150M+ Won

    In the last 5 years we've fought 1.85M+ chargebacks and won over $150M in revenue for clients.

  • >70% Win Rate

    We win 70 of 100 chargebacks we challenge for clients - a rate 3x the industry average.

  • 50% Rate Drop

    On average, our clients' chargeback-to-transactions rate drops by half within 12 months.

  • 120+ Gurus

    Our global team monitors client data 24x7x365 and pounces on chargebacks to protect revenue.

The Guru Guarantee™ is simple: You Net a Gain or Walk Away.

Why are we this confident that every client will net a gain?

We ONLY take on clients positioned to win big from hiring us, and deliver a combination of:

  • Chargeback prevention strategies and tools
  • Experienced chargeback reversal specialists
  • Proactive client relationship managers

Our technology integrates with your legacy systems and third-party tools to gather over 35+ data points pertaining to each chargeback.  Our team utilizes this data to determine the root cause of your chargebacks, act swiftly to dispute them, recover your lost revenue and prevent future chargebacks.

Using our FPR-360 portal, you can analyze the root causes of your chargebacks with 30+ user-friendly reports, manage all your merchant accounts in one place, track dollars being recovered from chargeback reversals and monitor chargebacks being prevented, in real-time.

Within 45 days of switching to Chargeback Gurus, their team recovered $350,000 in reserve funds, fixed my back office issues and got me new merchant accounts. My partner and I can relax now, without worry about our ROI. Brilliant.

Rio L, Vitalita Derma

Click to view MOVING ON: Why Vitalita Derma Had to Break Up with Its Chargeback Representment Company

So glad that we switched to Chargeback Gurus two years ago. They recover our chargebacks and even help us improve customer service. Extremely satisfied!

Samir P, OJS LLC


Download the Chargeback Reason Codes Encyclopedia Now