with our proprietary technology and experienced analysts.
In the last 5 years we've fought 1.85M+ chargebacks and won over $150M in revenue for clients.
We win 70 of 100 chargebacks we challenge for clients - a rate 3x the industry average.
On average, our clients' chargeback-to-transactions rate drops by half within 12 months.
Our global team monitors client data 24x7x365 and pounces on chargebacks to protect revenue.
The Guru Guarantee™ is simple: You Net a Gain or Walk Away.
Why are we this confident that every client will net a gain?
We ONLY take on clients positioned to win big from hiring us, and deliver a combination of:
Our technology integrates with your legacy systems and third-party tools to gather over 35+ data points pertaining to each chargeback. Our team utilizes this data to determine the root cause of your chargebacks, act swiftly to dispute them, recover your lost revenue and prevent future chargebacks.
Using our FPR-360 portal, you can analyze the root causes of your chargebacks with 30+ user-friendly reports, manage all your merchant accounts in one place, track dollars being recovered from chargeback reversals and monitor chargebacks being prevented, in real-time.
Within 45 days of switching to Chargeback Gurus, their team recovered $350,000 in reserve funds, fixed my back office issues and got me new merchant accounts. My partner and I can relax now, without worry about our ROI. Brilliant.
Rio L, Vitalita Derma
So glad that we switched to Chargeback Gurus two years ago. They recover our chargebacks and even help us improve customer service. Extremely satisfied!
Samir P, OJS LLC