In the last 5 years we've fought 1.85M+ chargebacks and won over $150M in revenue for clients.
We win 70 of 100 chargebacks we challenge for clients - a rate 3x the industry average.
On average, our clients' chargeback-to-transactions rate drops by half within 12 months.
Our global team monitors client data 24x7x365 and pounces on chargebacks to protect revenue.
Within 45 days of switching to Chargeback Gurus, their team recovered $350,000 in reserve funds, fixed my back office issues and got me new merchant accounts. My partner and I can relax now, without worry about our ROI. Brilliant.
Rio L, Vitalita Derma
The Guru Guarantee™ is simple: You Net a Gain or Walk Away.
Why are we this confident that every client will net a gain?
Because we ONLY take on clients positioned to win big from hiring us, and deliver a combination of:
- Chargeback fraud technology and analysis
- Most experienced chargeback reversal specialists
- Proactive relationship management
Our technology integrates with as many as 35 third-party systems to gather data. Our advanced team uses this data to act swiftly when chargebacks occur.
Using the portal Chargeback Gurus provides to you, you can choose from 15 user-friendly reports, manage all merchant accounts in one place, and track dollars being recovered from chargeback reversals, in real time.
It works. And remember, you net a gain or walk away.
So glad that we switched to Chargeback Gurus two years ago. They recover our chargebacks and even help us improve customer service. Extremely satisfied!
- Samir P, OJS LLC