Chargeback Services: Choosing the best services provider
Dealing with chargebacks can take a heavy toll on a merchant. Fighting them takes time, research, and labor, and sometimes you still end up losing money to fraudulent or improper chargebacks.
The burden of proof is on merchants to demonstrate the problems with a wrongful chargeback. Even a completely passive approach is unworkable—get hit with too many chargebacks, and you risk having your merchant account suspended.
Every merchant needs some kind of strategy for preventing, fighting, and dealing with chargebacks. Some businesses may have the resources and wherewithal to handle it in-house, but for many merchants, that's just not feasible. That's where chargeback services come in to play.
What are chargeback services?
Hiring a third-party chargeback management company to deal with them on your behalf is one way to alleviate some of the pain of chargebacks, but not every company will give you a good value for your money.
If you're thinking of hiring a chargeback services company to take on your chargebacks for you, here's what you need to know.
Do I need chargeback services?
What are the benefits and risks of a chargeback services company?
How to pick a Chargeback Services/Management Company?
Don't rush into choosing a chargeback management company—take the time to find the right partner for your particular business needs, one who understands the challenges you're facing and can offer strategies and solutions to deal with the root causes of chargebacks and competently fight the ones that slip through anyway.