Glossary

One-click checkout is a service that lets customers make purchases using stored payment and shipping information without the need to go through the steps of a traditional checkout process. One-click checkout can reduce cart abandonment, but can also lead to customers placing orders by mistake. One-click checkout is typically provided as an opt-in service to limit such mistakes. Read more >>>

Online payment fraud occurs when a fraudster uses stolen payment credentials to make one or more fraudulent online purchases. Common methods of online payment fraud include credit card fraud, account takeover, and triangulation fraud, among others. These fraudulent purchases almost always result in chargebacks, which e-commerce merchants are held liable for. Read more >>>

Open banking fraud occurs when fraudsters take advantage of open banking systems to obtain privileged customer information. This can be accomplished either by posing as a legitimate financial service and gaining access to information through the bank's API or by hacking into a less-secure third-party organization that has access to banking information. Read more >>>

Order Insight is a system that allows banks to retrieve detailed transaction information from a merchant when a customer questions or disputes a charge. Through integration with the merchant's CRM, details can be made available that may help a customer recognize an order. Order Insight was created by Verifi, which is now a subsidiary of Visa. Read more >>>