Amplifying the Voice of the Merchant: Insights and Strategies for 2025 and Beyond
Webinar by: Chargeback Gurus in partnership with Oliver Wyman and Merchant Advisory Group
Date: January 23, 2025
Time: 1:00pm CST
Duration: 45min + Q&A
This webinar presents the findings of a three-year research study conducted by Oliver Wyman in partnership with the Merchant Advisory Group (MAG). Leveraging insights gleaned from 50+ merchant businesses, the survey examines three key payment trends impacting the industry in 2024 and offers strategies for navigating the evolving landscape in 2025.
Attendees will leave equipped with actionable frameworks to amplify their voice, develop better business insights, and prepare for growth opportunities in 2025.
In this webinar, you will learn:
- Uncovering data-driven insights into the pain points, priorities, and aspirations of modern merchants.
- Strategies for fostering stronger merchant-centric partnerships and identifying areas of potential growth to maximize revenue.
- Case studies demonstrating the business impact of merchant-centric approaches.
- Analyzing merchant insights on growth, regulatory changes, and ongoing fraud challenges across industries.
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