Prevention

Prevent chargebacks with Enhanced Smart Prevention AlertsTM and Order Intelligence. Protect your merchant accounts and reduce your chargeback ratio by gaining access to the industry's largest alert networks and the most effective pre-dispute intervention tools.

 

Download Prevention Product Overview Sheet

Download Order Intelligence Product Overview Sheet

Alerts Dashboard

 

Enhanced Smart Prevention AlertsTM

Don’t settle for lesser solutions. With Enhanced Smart Prevention Alerts™, CBG catches the alerts that many other systems miss, such as partial disputes and mismatched transaction dates. Combined with access to the world’s largest alert networks, you get more comprehensive coverage than any other provider.

Features Overview

  • Optimized Data Exchange: Seamlessly integrated technology for smooth onboarding and efficient data exchange. 
  • Quarterly Reporting: Detailed reports to track and improve your chargeback management.
  • RDR Management:Advanced tools for managing RDR notifications. 

  • MID Ratio Monitoring: Ongoing ratio monitoring by MID and automatic early warning notifications. 
  • Tailored Strategies: Implement custom alert response strategies instead of blanket refunds. 
  • Maximum Coverage: Alerts from both Ethoca and Verifi CDRN.


Order Intelligence

Chargeback Gurus’ Order Intelligence delivers real-time transaction data directly to issuers at the point of inquiry or dispute. It integrates Visa’s Order Insight and CE3.0, Mastercard’s Consumer Clarity, and Amex Dispute Resolution into one platform for maximum efficiency. These tools help prevent disputes caused by customer confusion, protecting revenue and reducing both chargebacks and TC40 reports to ensure compliance with VAMP.
OI Screenshot

Ready to Start Preventing Chargebacks?