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Blog

The New Mastercard Global Merchant Audit Program (GMAP)

July 30, 2026
Mastercard has announced it is replacing its existing fraud and dispute monitoring programs with the new Global Merchant Audit Program (GMAP), effective April 1, 2027. Similar to ...
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FAQ: Ethoca Chargeback Alerts

July 28, 2026
Table of Contents The Problem of Chargebacks What Are Ethoca Alerts? What Is Ethoca? What Are the Benefits of Ethoca Alerts? Is Ethoca the Only Company That Provides Chargeback ...
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How to Reduce Credit Card Decline Rates

July 23, 2026
A customer can intend to keep paying and still disappear at the authorization step. The product remains useful, the account remains active, and the merchant has fulfilled its part ...
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The Three Types of Chargeback Protection Services

July 21, 2026
Table of Contents What Is a Chargeback Protection Service? What Types of Chargeback Protection Services Are There? What Are Chargeback Alerts? What Is Chargeback Deflection? What ...
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Credit Card Response Codes

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Dispute Resolution Best Practices

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Visa Purchase Return Authorization Mandate

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